Where Did Trust Go?

Where Did Trust Go?

When a book or essay appears in print, it is never all that could be said. It is a distillation and essence of the whole topic.

For my short book, Where Did Trust Go?, the instigating moment was a question from a Nairobi businessman. He asked me following a presentation to his group last February,

“What are we to do about corruption in government and business?”

At that point in time, I did not have an answer. I do now. It is found in this little book.

Let me describe what I see that led me to write. Let’s look at this through the lens of the Circle of Impact in terms of three problems.

Three Things to Know When Making an Offer

Three Things to Know When Making an Offer

It is important to know what you have to offer, as I wrote about previously. However, that is not everything you need to know. At best, it is 30-40% of what you need to know.

Too many times I’ve met with someone who is trying to sell me their services, and all they tell me is what they are selling. The only offer is for me to give them my money.

Every day people connect with me online to sell me services. They is no indication of the impact that they aim to create for me. In one of those conversations, I asked one guy how he would market to people and businesses in transition. He was honest. He had no idea. He said that his firms markets to the titles in an organization.

To fully understand what you have to offer, you need to be aware of three areas that are important.

Change: No Lines, No Waiting

Change: No Lines, No Waiting

“It is vitally important that we understand what change is. It is the living, dynamic context of our lives. Every thought, every emotion, every action, every response in a particular moment operates within a change context. Every movement, shift in perspective, or initiative taken happens within the context of change.

Change is so prevalent that we don’t even see it. It is invisible until it becomes toxic or threatening. Then, we see it or feel it so much that we want to get out of it. Change is always present. It is our best friend and our worst enemy.

The skill needed is a recognition that we are always in transition. It is not just a mental note that change is always present. It is seeing precisely what kind of change is happening in the moment. Did I anticipate my clients stepping back from the projects we had planned? I was not surprised. All around me were people I knew whose businesses were in crisis.”

Change is the context of our lives. The question is how do we embrace it.

What is Leadership?

What is Leadership?

“It’s time to stop talking about leadership, and lead.”
The voice in my head.
One afternoon.
Jackson Hole, Wyoming.
July 1999.

Over the past three and a half decades I’ve lived and worked in the world of leadership. Part of my passion has been the desire to understand the intersection of organizational structure, culture and human nature with the phenomenon of leadership. From early on in my training and study, it was clear that my perception of leadership is different than many who write about it and the practitioners of the leader’s craft.

The Journey and The Guide

The Journey and The Guide

It is a common thought that life is a journey, not a destination.

We say this because life has ceased to be predictable, certain and secure. It is much more a process of discovering what we need to know right now, every day.

Everyday, traveling along an unknown trail, means that the skills and knowledge we need are quite different than if we never left our home and ventured into the unknown.

As my work has developed over the years, I’ve come to realize that while my work falls into the broad category of consulting and coaching, my real service to people and organizations as been as a guide along an unknown trail of life and work.

What does a guide do?