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Preface to Circle of Impact: Taking Personal Initiative To Ignite Change
“I see the world of leadership differently than most people. I don’t see leadership as a title or a role in an organization. Instead, it is about how people function in their lives, about the difference they can make. I don’t divide the world up into leaders and followers. We need to know how to be both. Leadership isn’t a position of authority, but of personal responsibility. It is best practiced in a social setting where people share the responsibility for leadership. I believe we live in a leadership-starved world, and the future belongs to leader-rich organizations and societies.”
Where Transitions Lead
Sometimes, we don’t know what we don’t know. We can’t see what has not been shown to us. Our past experience is not sufficient to explain what we are experiencing right at this moment.
Yet, if we listen and pay attention, we’ll see that we are in transition. We may only know it intuitively. We feel it in our gut.
People tell me every day that they are in transition.
Yet, when I ask them what they mean, they often don’t have the right words to describe it.
They feel a conflict between their sense of being in transition and the social pressure to be strong and cool.
We need to manage our transitions without conversation. When we talk, we need to be guided by a framework that helps us understand where our individual transitions are leading.
Becoming a Community Change Creator
“Being a change creator is a mindset utilizing a specific skill set focused on impact. Instead of asking, ‘What does it take to create a happy customer?’ ask, ‘What is the impact that we want to create for our customer?’ When we have a change mindset, we see the difference. We see how what we do creates that difference. We communicate that difference so that we can strengthen our relationship with our customers. We change to adapt ourselves to the needs of our customer. By recognizing this changing difference, we begin to grasp that we are always in transition. “ – Circle of Impact: Taking Personal Initiative To Ignite Change, p. 175.
Why Impact Matters
By defining ourselves by the impact we create, we are liberated from the obligation that our past must define us.
